Role Summary

To secure business by ensuring order and revenue growth of company products and services from prospective and current accounts by analyzing and meeting customer needs in an effort to meet sales objectives.

Key Duties and Responsibilities

• Achieve sales quotas by working with the team
• Obtain orders from existing customers and establishing new accounts
• Call on customers to analyse opportunities, identify key personnel, and develop a strong business relationship.
• Identify needs and coordinate with presales and product managers to develop quotations and solutions in accordance with customer requirements.
• Respond to Request for Proposals on time and be responsible to negotiate and close orders, as well as to assist in case there’s an escalation related to payment to ensure payments are issued on time from customers.
• Focus on customer retention and new business penetration within assigned products and geographic territory.
• Negotiate contracts and close agreements to maximize profits.
• Ensure customer satisfaction by monitoring the sales process from data collection through order acceptance to delivery in a timely and professional manner.
• Recommend changes in products, service, and policy by evaluating product results and competitive developments; communicating customer requirements not currently offered by Company to Management.
• Contribute to team efforts by accomplishing related results in a cooperative and supportive manner; participating in team sales calls, proposal development, pricing presentations, consultative selling techniques, and order closing strategies; representing the company at exhibitions.
• Adhere to all company policies, procedures and business ethics codes
• Communicates the opportunities progress and develop pipeline and deliver accurate business metrics and forecasts.
• Monitor invoicing, delivery, collection and project completion by coordinating with the relevant teams and client when needed.
• Escalate critical problems to management on-time.
• Develop trusted adviser relationships with key accounts.
• Build trust, credibility & relevance with vendors and distributors

Internal and External Relations

Internal: Sales colleagues, Technical team, Presales team, Product managers, Marketing team, Accounting team, Logistics team, Admin team, Procurement team

External: Clients and Vendors

Education, skills And Competencies

• Bachelor degree in Computer Engineer or CS or equivalent
• Minimum 7 years of experience in the same field and was an Account Manager.
• Well organized and very good follow up
• Decision maker.
• Overachieve sales target.
• Establish substantive portfolio of new accounts.
• Work under pressure and ability to handle multiple assignments and set priorities.
• Proven high level KPI values.
• Understand the whole set of IT Solutions and services provided by BMB.
• Cope with a big load of work and meet deadlines
• Communication skills
• Multi-tasking skills